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Attention All Our Valued Clients

We are very happy to be back to serve you after the pandemic closure. To serve you better and for your safety, we have made modifications to our policies and procedures.

Our prices will reflect a slight increase to accommodate for rising costs.

There is nothing more important to us than your safety and comfort while visiting our salon. That's why we pledge to uphold to the highest standard and exceed the government regulation guidelines when it comes to the prevention of the spread of COVID-19.

We will be following strict protocol in the following areas:

• We kindly ask that you arrive alone for your appointment and with as little belongings as possible. We have closed our coat check and our reception waiting area. We are providing free WIFI instead of magazines for your enjoyment
• Please call when you arrive for your appointment and we will let you know if it is safe to enter
• We will be screening all guests and employees for risk of COVID-19 at the door
• There will be no beverage service
• All employees and guests will be required to wear a mask at all times. You may bring your own or we can provide one
• Hand washing stations will be provided and employees will wash hands regularly
• We have modified our cancellation policy to include NO CANCELLATION FEES for cancelled appointments if you have COVID-19 symptoms, have been in contact with someone who has COVID-19 symptoms or if you have travelled. If you need to change or modify for any other reasons we appreciate 24 hours notice to be able to book someone else in that time slot. NO SHOWS WILL NOT BE RESCHEDULED.

We have taken all precautions to safeguard your health all while having a great experience. Thank you for your continued support during these times. We can't wait to see you!

The Define Team